KFZA – Short Questionnaire for Work Analysis
The "KFZA – Short Questionnaire for Work Analysis" is an instrument for assessing and evaluating various aspects of workplace design and organization. It serves to gather relevant information about work tasks, conditions, and requirements in order to analyze work processes and identify potential stresses or risks for employees.
Typically, the KFZA covers questions in several areas, including:
1. Work environment: assessment of physical working conditions such as noise, lighting, temperature, and ergonomics.
2. Work tasks: assessment of how tasks are structured, their complexity, variety, and demands on cognitive or physical abilities.
3. Work organization: assessment of working-time models, break arrangements, workload, time pressure, and autonomy in structuring work.
4. Social interaction: evaluation of collaboration with colleagues, supervisors, and customers, as well as social support at the workplace.
5. Job satisfaction: capturing employees' subjective evaluation of their work, including their satisfaction with various aspects of the job.
Mustapha, V., Schweden, F. (2021). Grundsätze der Arbeitsanalyse, -bewertung & -gestaltung. In: Arbeitsanalyse – Arbeitsbewertung – Arbeitsgestaltung. essentials. Springer, Wiesbaden.
- Kauffeld, S., Martens, A. (2019). Arbeitsanalyse und -gestaltung. In: Kauffeld, S. (eds) Arbeits-, Organisations- und Personalpsychologie für Bachelor. Springer-Lehrbuch. Springer, Berlin, Heidelberg.